Hey

I’m Kendall, a product designer in New York, creating user-centered digital experiences.

New York

9:52 AM

I’m based in New York (EST) and work both locally and remotely with teams across time zones.

A Human-Centered Design Journey

From early experiments to full-scale product work, focused on clarity and impact.

Product Designer

Patchbay · Full-time
2024 — 2026
Greater New York City Area · Hybrid

— Leading UX/UI design across digital products within a cloud-based platform environment
— Designing workflows and systems that support complex user interactions and operational processes
— Translating technical and business requirements into clear, user-centered interfaces
— Collaborating cross-functionally with product and engineering teams in Agile workflows
— Contributing to design systems to ensure consistency and scalability across the platform
— Conducting user research and usability testing to inform design decisions

Skill: User Experience Design (UED)

UX/UI Design Lead

NuAngle · Contract
2020 — 2022
Remote · Hybrid

— Led UX/UI design for healthcare-focused digital platforms within complex clinical environments
— Designed patient and clinician workflows to improve usability, clarity, and efficiency
— Conducted user research and usability testing to support product development decisions
— Translated research insights into scalable interface solutions aligned with real-world use cases
— Collaborated with cross-functional stakeholders to improve product functionality and system usability

Skill: User Experience Design (UED)

Independent UX/UI Designer

Freelance · Freelance
2019 – 2022
Hong Kong SAR · Remote

— Delivered UX/UI design services across multiple digital product engagements
— Led end-to-end design processes including research, interaction design, wireframing, and prototyping
— Designed user flows, interfaces, and product experiences across a range of industries
— Collaborated directly with stakeholders to define product direction and user experience strategy
— Developed scalable design systems and user-centered solutions aligned with business and user needs

Note: Conducted concurrently with a full-time role at Nu Angle Medical from Aug 2020 to Aug 2022.

Skill: User Experience Design (UED)

English Language Instructor

Private Schools · Full-time
2016 – 2020
Hong Kong SAR · On-site

— Delivered structured instruction in English language
— Developed lesson plans and facilitated learning in a classroom environment
— Built communication and presentation skills through teaching diverse student groups

Gallery and Showroom Manager

Rare By Oulton · Full-time
2015 – 2016
Hong Kong SAR · On-site

— Managed gallery operations and exhibitions
— Coordinated with artists and stakeholders
— Developed understanding of visual design and creative production environments

Skill: User Experience Design (UED)

What Guides My Work

A small set of principles that shape how I think, design, and make decisions throughout every project.

Empathy
Comes First

Understanding users’ goals, frustrations, and behaviors to create solutions that feel relevant, supportive, and human.

Clarity Over Complexity

Designing intuitive experiences that reduce friction, simplify interactions, and help users focus on what truly matters.

Collaboration Drives Results

Partnering closely with cross-functional teams to align ideas, share insights, and build cohesive digital products.

Each tool plays a unique role in bringing ideas to life.

Open To Collaboration

Let’s Connect